Meet the We Care Team

Pankaj Nagpal: (Founder and CEO) Pankaj Nagpal is the founder of We Care Health Services. His background in hospitality, customer service and patient services in hospital environment has helped him build We Care Health Services in worlds most preferred medical tourism company based in India.

Pankaj Nagpal is a passionate hospitality professional who has re written the principles of customer service in the hospital industry in India. After working with India’s leading hotel chain, the Oberoi’s he later joined Mumbai’s foremost hospital, P.D.Hinduja National Hospital to head the hospitality and customer service departments. It was his experience at the hospital of meeting numerous patients daily and solving their queries on one side and revamping the departments on the other side that the seed of a professional patient services company made him quit the job and start his dream project ” We Care Health Services”.

Kaushik Shukla -Head Medical Tourism Division Kaushik is a veteran in the medical industry in India. He has over 25 years of experience in medical equipments industry in India. Kaushik is a serial entrepreneur, during his experience in working with number of medical equipments companies in India, he has sold practically every equipment to eminent doctors in India. He headed the team of Medtronis, the world famous medical equipment company, in the west region of India at one point of time. His insight into the current medical practices, passion for patient services and relationship with most of the eminent doctors in India are greatly valued at We Care.

Dr. Sarita Kumawat – International Patient coordinator Dr. Sarita is professional doctor and works as the patient coordinator. Her experience includes heading customer services in a renowned skin institute in Mumbai. Her passions include medical writing.

Ms. Varsha – International Patient Coordinator Varsha is clinical pathologist by education and has rich experience in various labs of repute in India. Her passion includes internet networking and enhanced patient communication.

Mr. Jagdish Jagdish - Is a post graduate in Arts from Mumbai University. His profile includes patient response and communication monitoring on a daily basis. His hobbies are education and swimming.

Mr. Mukarram – Patient Services Executive Mukarram is a qualified male nurse and has rich experience in hospitals in Hyderabad. He facilitates international patients in Hyderabad. From Airport Pick up, patients’ consultation and treatment in hospitals to shopping is facilitated by him. His hobbies are reading Arabic literature and cricket.

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